Delivery Information

At Green Tree Food Products, we strive to ensure your orders reach you as quickly and efficiently as possible. Below is the information you need regarding delivery times, shipping methods, and policies.

1. Delivery Areas

We deliver to most locations across the country, including major cities and remote areas. Please note that there are some regions where delivery may not be available due to logistical constraints. If your location is not covered, we will notify you as soon as possible after you place your order.

2. Shipping Methods and Charges

We offer various shipping methods to cater to your needs, from standard delivery to expedited services. Delivery charges vary based on the shipping method, the total order value, and the delivery address.

  • Standard Delivery: Estimated delivery time is 5-7 business days.
  • Expedited Delivery: Estimated delivery time is 2-4 business days. (On Request)

Shipping fees will be calculated at checkout based on your order’s weight, size, and delivery location.

3. Order Processing Time

All orders are processed and shipped from our warehouse within 1-2 business days. Please note that orders placed on weekends or holidays may experience a slight delay in processing.

4. Delivery Time
  • Domestic Orders: We aim to deliver domestic orders within 5-7 business days for standard shipping. For expedited shipping, your order will be delivered within 2-4 business days.
  • International Orders: Delivery times for international orders may vary depending on the destination country and the customs clearance process.
5. Track Your Order

Once your order has been dispatched, you will receive an email with tracking details so you can monitor its journey to your doorstep. If you encounter any issues with tracking, our customer support team is ready to assist.

6. Delivery Confirmation and Receipt

Upon successful delivery of your order, a confirmation email will be sent to you. If you’re not available to receive your order, the delivery service will leave a notice with further instructions for rescheduling or collection.

7. Shipping Restrictions
  • We currently do not ship to P.O. Boxes or military addresses.
  • Some products may be restricted for delivery to specific regions due to legal, health, or safety regulations.
8. Damaged or Missing Items

We take great care in packaging your order. However, if any items are missing or damaged during delivery, please contact our customer support team within 48 hours of receiving your package, and we will work with you to resolve the issue.

9. Customer Support

If you have any questions about your delivery, or if you need assistance with an order, feel free to reach out to our customer support team at our contact page. We’re happy to assist!