At Green Tree Food Products, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website greentreefoodproducts.com (referred to as “the Site”) and make purchases through our platform.

By using our website, you agree to the terms and conditions set forth in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Information We Collect

We collect information from you when you visit our website, place an order, or interact with our customer service team. The information we collect may include:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details.
  • Account Information: If you create an account on our website, we may collect details such as your username, password, and order history.
  • Payment Information: We use third-party payment processors to handle your payment details securely. We do not store your full payment card details but may retain transaction records related to your order.
  • Usage Data: This includes information such as your IP address, browser type, device type, pages visited on our site, and the time you spent on our site. This helps us improve user experience and monitor our website’s performance.
2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and billing.
  • To Improve Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
  • To Improve Our Website: We may use your usage data to analyze and improve the performance of our website, making it more user-friendly and effective.
  • To Communicate with You: We may send you order confirmations, shipping updates, promotions, and other relevant communications regarding our products and services. You can opt-out of promotional emails at any time by following the instructions in the email or contacting us directly.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, prevent fraud, or protect our rights and interests.
3. Sharing Your Information

We value your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Third-Party Service Providers: We may share your information with trusted third parties who help us operate our website and process orders, such as payment processors, shipping carriers, and email service providers. These providers are required to keep your information secure and confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
4. Data Security

We implement a variety of security measures to protect your personal information. This includes using encryption technologies (such as SSL) to secure sensitive data during transmission and storing information in a secure environment. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device and help us analyze website traffic, remember your preferences, and optimize the user experience. You can manage your cookie preferences through your browser settings, but disabling cookies may impact your ability to use certain features of the Site.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Update: You can request access to the personal information we hold about you and update it if necessary.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.
  • Deletion: In some cases, you may request that we delete your personal data, subject to any legal obligations or retention requirements.
  • Do Not Track: Some browsers allow you to set a “Do Not Track” signal to inform websites that you do not want your activity to be tracked. Please note that we do not respond to “Do Not Track” signals at this time.
7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.

8. Changes to This Privacy Policy

Green Tree Food Products reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Green Tree Food Products
Email: info@greentreefoodproducts.com
Phone: +91-9796201484
Address: Opp. Gautam JCB, Sarore Adda, Jammu, Jammu and Kashmir, 181133